Legal · Terms

Terms of Service

The rules and guidelines for using the LeadRanks platform.

Last updated: 26 July 2026

1. Acceptance of Terms

Welcome to LeadRanks. By accessing or using our website, platform, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you ("User", "you") and LeadRanks Pty Ltd (ACN 000 000 000) ("LeadRanks", "we", "our").

2. Eligibility

You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into a binding contract
  • Your use of the Service will comply with all applicable laws and regulations
  • All information you provide is true, accurate, and complete

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password for your account
  • Notify us immediately of any unauthorised access or breach of security
  • Not share your account credentials with any third party
  • Not create accounts through unauthorised means (bots, automated scripts)

We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.

4. Subscriptions and Payment

4.1 Plans

LeadRanks offers both free and paid subscription plans. Features and limits vary by plan and are described on our Pricing page.

4.2 Billing

Paid subscriptions are billed in advance on a recurring basis (monthly or annually). By subscribing to a paid plan, you authorise us to charge your payment method on each billing date until you cancel.

4.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods, except as required by Australian Consumer Law.

4.4 Price Changes

We reserve the right to change our pricing. We will notify you at least 30 days before any price change takes effect. Continued use after the change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any laws
  • Attempt to gain unauthorised access to any part of the Service, servers, or networks
  • Interfere with or disrupt the Service, its infrastructure, or other users
  • Use automated tools (scrapers, crawlers, bots) to extract data from the Service, except for legitimate SEO analysis of your own websites
  • Upload or transmit malware, ransomware, or any malicious code
  • Use the Service to analyse websites you do not own or have explicit permission to audit
  • Resell, sublicense, or redistribute the Service without explicit written authorisation

6. Intellectual Property

6.1 Our Content

The Service, including its code, design, branding, algorithms, reports, and documentation, is owned by LeadRanks and protected by Australian and international copyright and intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6.2 Your Content

You retain ownership of all data, URLs, and content you submit to the Service. By uploading or submitting content, you grant LeadRanks a limited, worldwide, royalty-free licence to use, process, and display your content solely for the purpose of providing and improving the Service.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by LeadRanks without restriction or compensation.

7. Third-Party Services

The Service may integrate with or link to third-party services (such as payment processors, analytics tools, and APIs). LeadRanks is not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party services is governed by their respective terms and policies.

8. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. LeadRanks makes no warranties, express or implied, regarding:

  • The accuracy, completeness, or reliability of SEO analysis reports
  • The uninterrupted or error-free operation of the Service
  • The suitability of the Service for any particular purpose
  • The absence of viruses or other harmful components

SEO rankings and search engine behaviour are inherently variable. We provide estimates and recommendations based on current data; results are not guaranteed.

9. Limitation of Liability

To the maximum extent permitted by law, LeadRanks and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:

  • Loss of revenue, profits, goodwill, or business opportunities
  • Loss or corruption of data
  • Any damages resulting from reliance on SEO analysis outputs

Our total aggregate liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim. This limitation does not apply where prohibited by Australian Consumer Law.

Australian Consumer Law: These Terms do not exclude, restrict, or modify any consumer guarantee, right, or remedy that cannot be lawfully excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). If you are a "consumer" under the ACL, our liability for a breach of a consumer guarantee is limited to the re-supply of the Service or the cost of having the Service supplied again.

10. Indemnification

You agree to indemnify and hold harmless LeadRanks and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of the Service in violation of these Terms
  • Your violation of any applicable law or third-party right
  • Content you submit that infringes on intellectual property or privacy rights

11. Termination

We may suspend or terminate your access to the Service:

  • For violation of these Terms, with or without notice
  • For non-payment of subscription fees
  • At our discretion with 30 days' notice, for any reason

Upon termination, your right to access the Service ceases immediately. Provisions regarding intellectual property, disclaimers, liability limitations, and indemnification survive termination.

12. Dispute Resolution

Any dispute arising from these Terms shall first be attempted to be resolved through informal negotiation. If unresolved within 30 days, the parties agree to submit the dispute to mediation administered by the Australian Disputes Centre (ADC) before commencing legal proceedings.

These Terms are governed by the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through a notice on the Service at least 30 days in advance. Continued use after changes take effect constitutes acceptance of the revised Terms.

14. General

  • Severability: If any provision is found to be unenforceable, the remaining provisions remain in full effect.
  • Waiver: Failure to enforce any provision does not constitute a waiver of that right.
  • Assignment: You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or successor.
  • Entire agreement: These Terms, together with our Privacy Policy and SLA, constitute the entire agreement between you and LeadRanks.

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